Read Our Recent Reviews

Atendido por Camilo, logro su cometido, pero me entrego un muy buen carro.

Gracias Frankie por tu profesionalismo, y excelente servicio en todo momento, y gracias a todo el resto del team que también que participo. Recomendados 100%

Came for an oil change and tire rotation. Using their coupon for that service. Only got the oil change. They apologized and said they own me a tire rotation, but now I have to go back again.

Angel was awesome. Did a great job. Took care of everything I needed.

Thanks to Angel Jimenez for his expertise at the dealership! He was very transparent throughout the entire process and carefully explained every number. Great experience overall. Highly recommend working with him.

Jackiwas very helpful

Had a great experience buying my Jeep here! Joe was awesome to work with, and the finance department made the whole process easy and straightforward. Everything was transparent, pricing was fair, and there were no ridiculous hidden fees or last-minute surprises. Definitely one of the better car-buying experiences I’ve had. Really appreciate Joe and the team for making everything so smooth. Highly recommend!

Mandi my service advisor was very helpful and Friendly. She helped me come up with a solution to my problem and had it fixed the same day. I was very satisfied with the service highly recommend.

Fast and easy process Angel helped me out

Angel was of great service! Very helpful

Had to get some paperwork to fill out for DMV and Angel was more than helpful.

Ángel Jiménez was a excelent person and service..

Angel was great!! come see him

Angel J. Was great and such a help as we are from New York and needed some help with our vehicle down here in Florida. excellent customer service and great energy!

Angel and Matt were both 🔥 best dealership in polk

Angel was super helpful! Made the Whole process simple and easy! Definitely Recommend

I called because something had gotten embedded in my tire; I spoke with Ellie Guevara, who told me to come in without an appointment, and I was helped right away. Ellie is very attentive and kind. The service driver was also very attentive. They are very professional. Highly recommended.

Mandy was great. Friendly, quick, and fantastic customer service.

Stephanie in the service department is amazing!!! She takes care of me everytime I come in (even without appointment) she finds a way to squeeze me in and gets me out as quickly as possible! Thank you so much Stephanie for everything and the food recommendations 😆😊❤️

El servicio que me presta cada ves que vengo al area de piesas mopar el señor Richard Montes es muy profecional. Es muy amable. Realmente si tienes un Jeep es el lugar que debes ir.

I took my compass for an oil change and tire rotation. Mandi was nice, friendly,helpful. The techs did a great job. It was a great experience.

The agent who signed me in estimated my wait time would be about 1 1/2 hours and within 5 minutes of the estimate I was on my way home. The waiting room was comfortable and the time was not extended.

Angel was a great help!!

Everyone was very friendly and helpful, especially Mandi. She really went above and beyond to make sure our Caravan was repaired correctly and in a timely manner.

I was greeted in the parking lot as soon as I exited my Jeep. Then I met with Service Advisor Mandi Felliciano. She walked me through what service(s) where needed. I was updated frequently on the progress and before I knew, the work was done and on my way.

Exceptional customer service by Stephanie Gomez. Always remembers us when we arrive at the dealership. My family and vehicle are always her top priority! She takes her time to explain all the paperwork and details, never rushing us. I will recommend her to anyone! This is the best dealership I’ve been too for years!

Angel Jimenez was very helpful.

I recommend going here. The service and the team are very helpful. Stop by and see Miss Mandi service advisor. She is really knowledgeable and fun to work with.

I want to give a special shoutout to Joe Ocon at Posner Park CDJR. Joe has become my go-to salesman, and honestly, if it wasn’t for him, I probably would have taken my business somewhere else. Every time an obstacle came up during the buying process, Joe went to bat for me. He communicated, stayed involved, and did everything he could to make the purchase as easy and stress-free as possible. He made me feel like he actually cared about earning my business rather than just making another sale. If you’re looking to buy a vehicle here, I highly recommend asking for Joe. That being said, if I’m giving a completely honest review of the dealership as a whole, I was disappointed with my experience once it moved over to the service side. My biggest concern was with work that technicians said had been completed that, from my experience, clearly had not been done. I was also disappointed with how management handled those concerns. The experience felt much less personal, and the level of communication and accountability was nowhere near what I experienced with Joe on the sales side. Joe is honestly the reason I would continue giving Posner Park CDJR an opportunity. He represents exactly what customer service should look like. I just wish that same level of care, communication, and accountability carried over throughout the rest of the dealership.

I had a great experience working with Jake Nieves at Posner Park Chrysler. He was extremely professional, helpful, and attentive throughout the entire process. Excellent customer service and a very smooth experience. I really appreciate his help and would definitely recommend Jake to anyone visiting the dealership. Thank you, Jake!

Posner PCDJ was great 👍. My Compass batteries both went bad and had to be replaced. I made appointment online and brought the Compass in about 9am and was out of there with two new batteries within the hour 😯

Excelente servicio

Excellent customer service from Jake Nieves thank you for being fast efficient and caring! -Fernando

Buen servicio y buena atención al cliente excelente servicio Jeke Nieves

Jake took great care of us.

Jake is phenomenal. Extremely knowledgeable and excellent customer service. Very helpful and friendly.

My Experience Here With Joe As My Salesman Was The Best I’ve Received Within The Whole Entire Time Of Me Buying Cars 😭. Joe Let Me Leave The Lot With A ‘21 Buick Envision And At A Great Deal Too! Joe Works Well With His Customers And Knows A Lot About Sports Too!! If Your Interested In Getting Into Something With A Great Deal I Suggest You Go See Joe!! You Won’t Be Disappointed!!!!

Angel was awesome. He takes care of business. He needs to be the service manager and not a regular consultant! He says the standard an example for excellence in that dealership

Always a great experience with the service department. Lizbeth is always very helpful and provides excellent customer service. I recently had an issue with a battery that was still under warranty, and they took care of everything quickly. I arrived at the dealership and was back on the road with my RAM 3500 in less than an hour. Great service and very efficient. Thank you, Lizbeth!

Dayshawn was so helpful and assisted me with all my questions and concerns. I will definitely be recommending this dealership!!!

Prompt service, courtesy, respect and a deal on my next two oil changes. Roadmap for next repairs need on my car. Well done.

Luis was great

Easy scheduling ,knowledgeable service advisor She was very helpful

I just bought my second car in 3 years from Posner Park CDJRF and it honestly was the best car buying experience I've ever had. From start to finish everyone was professional and polite...my salesman was Cesar De LA Cruz and I can't say enuff about him, he is truely a man of his word! The Business Mgr. Marcos Vargas did my financing and made it quick and painless and had me in an out in no time answering every question that I had...hats off to the entire team at Posner Park CJDR...I would highly recommend this dealership to all of my family and friends,or to anyone reading this...I bought a 2023 Chrysler 300 and got an amazing deal on it being one of the only 23's left on the lot...and I'm very happy with the car and the whole experience!

Good service and thank you so much MR.Dee for your time and help. Very kind and helpful

Luis from service was able to help me with my oil change at the last minute

Angel and Matthew were the best experience I could ask for .

What a great experience with De’Avion. He walked us through the entire process and helped us stay within our budget. We got a great vehicle and will be recommending others to go to him as well.

Great experience!! Alec is one of the best people ever to work with!! Alec worked hard keeping me informed with all my questions!! Absolutely Awesome 👌

Fantastic experience at the Sales AND Service center! Jackie was awesome with the sale and Mandi has been awesome with our Service.

Me ayudaron mucho, el precio es real, no te venden ninguna adición con el vehículo amenos que lo quieras, Sol Rivera fue mi vendedora y me trató muy bien.

I want to thank our salesperson, Jackie, so much for everything. A little over a month ago I was in a scary accident and my vehicle was totaled. I needed a new car and wanted something safe and solid. She made what was an emotional and sentimental process for me feel really special and fun. I appreciate her kindness and how genuine she is. I didn’t feel like just another customer and that means a lot! Definitely ask for Jackie if you’re shopping there. 🥰 I love my new jeep so much!!!

Great Service, everyone is super friendly and able to assist in a timely manner!

They had Affordable used cars and a great collection of new ones. Sales personnel was helpful and knowledgeable..

I have to give an exceptional service to my service guy Mr Luis Pabon he has been working on my van and trying to get everything done so I can get my granddaughters special mobility van ready for her appointments and finally will be finished up next week thank you so mucynay the Lord bless you and keep you always

Josh Cruz was very helpful on picking out my vehicle. Very time consuming to be doing it alone but was easy. Thanks!

Angel was great. Highly recommend

Angel Jimenez was amazing. Very helpful and professional!! Will buy from him anytime!! 💪🏽😎

Thank you Joe for an amazing deal uou worked for us on our toyota purchased!! You are the best

Excelente atendimento, pessoas muito atenciosas, principalmente o vendedor Dayshawn Elliott, vale muito a pena dar uma passada lá se vcs estiverem procurando qualidade, preço bom e facilidade na comprar do seu carro.

Excellent service ! My truck had to be in the shop for almost a month because lifters failed from factory. This was with in my warranty. Their team on the dealer side & fleet side walked me through every step of the way . Keeping me updated and providing pictures etc. they took all proper steps and even provided me a rental car to have for the time being in the shop. Will always continue to do business with them

I go ahead to get my oil change for my Jeep good service and awesome dealer

What an experience. I drove two hours to work with Nicky. She made my Jeep buying experience easy and enjoyable. The whole team there is second to none. I will recommend Posner and Nicky to everyone I know!!

Richard Montes an excellent person—thank you for the help you gave me at the store.

Bought a new car today and Angel Jimenez was amazing. He helped me out a lot and answered all of my questions. He was very friendly and patient. Definitely recommended him if you are looking for a car.

Easiest, no pressure transaction ever! Angel Jimenez went above and beyond. Great service, friendly and patient. Definitely recommend if you’re looking to buy a new car check out Angel he will help you out.

A lot of waiting but GREAT SERVICE

Professional at every desk, to include the courtesy drivers. I only have the best to work on my car and that is Posner Dodge

Nickie and Angel did a fantastic job at assisting me today. They simply did a VIN verification, but were very friendly. Would recommend them for someone looking to purchase a vehicle.

We recently purchased a we 2020 Chrysler Voyager and had the pleasure of dealing with Sol Rivera. We also had great conversation with Bill Miller. We highly recommend this dealership Posner Park Chrysler. Dawn & Gary Wohlrab

Great place to service your Dodge!

Alit of waiting but GREAT SERVICE

Angel was great. Helped us out and was very kind.

My wife and I had a great experience leasing our new Grand Cherokee! Alec, our salesman, was extremely kind, accommodating and knowledgeable. A true professional! We’ll be back when the lease is over for our next Jeep. Thank you all!

Angel me ayudo muy muy bien muy buen servicio de todos allí

Angel was great. He did a great job helping me out with vehicle identification for my car

Absolutely love Lizbeth. Never have an issue!!

Great experience. Dee was very helpful. Drove an hour from Lake Mary and it was worth it.

Excelente servicio muy profesional. Se habla español

Alec was great to work with, always have a great experience when coming here for sales or service.

It really was great experience, my service rep. I was made very comfortable and informative, about option, and situation. I will always deal with Mr. Jay , good man!!!!

Always a great service.

Great service from STEFFANIE.

Excellent, bought a pre-owned vehicle in pristine condition. Special mention to Camilo Salazar the salesman who did everything to get us approved.

Angel was so helpful and kind! Highly recommend.

Recalldone on my 24 Wrangler in 40 min.

Amazing customer service. They worked with my extended warranty quickly and efficiently. We were not anticipating any issues with my sons new car. I highly recommend.

Angel was very helpful here today! He goes above and beyond.

Very good service.

I had an amazing experience at the posner park dealership, and I want to give a special thank you to my service advisor Stephanie. She was absolutely outstanding from start to finish. She kept me informed every step of the way, explained everything that was going on with my vehicle, and made sure I understood the repairs and the process. She helped us tremendously, and I truly appreciate all of her hard work and professionalism. She is, without a doubt, the best service advisor I’ve ever dealt with at any dealership. It’s rare to receive this level of customer service, and she made the entire experience stress-free. On top of that, the service on my vehicle was completed much faster than I expected, which was a huge plus. Thank you to the entire team, and especially to my service advisor, for providing such exceptional service. I’ll definitely be returning and recommending this dealership to others!

Can’t say how wonderful my experience was with my recent purchase of new Grand Wagoneer L Summit Reserve! Alec Mahalak made the purchase pleasant and was extremely knowledgable on the vehicle and all of its amazing features. Family business for 60 years for a reason. Definitely go see them today for all of your automobile needs.

Got exactly what we needed fast!! Thank you!

Buen servicio y buena atención al cliente

Great customer service always going above and beyond for customers the service department is extremely professional and it's the only place where I service my HELLCAT.....

Very organized. Clean and employees very helpful.

Great service. Friendly staff ! Will be back again for my next car ! Thank you

VERY impressed with this Posner Park dealership. My Jeep Grand Cherokee had emergency suspension issues on I-4 on the way from SWFL to Orlando for a trade show. I pulled over, looked up the closest Jeep dealer, and talked with Stephanie in the service dept. After explaining my situation, she guided me through the process that would happen once I called a tow. I received a text from the dealership saying the vehicle was received. The following day after my trade show, I called for an update. Stephanie was on the phone with Mopar warranty filing my claim and texted that she’d keep me posted. After a bit of time, I Ubered to the dealership for an update to be closer to home. Both Hernan and Kevin the service manager went out of their way to help me since Stephanie’s shift was over. Parts were arriving the next day to fix the suspension issues, warranty was covering it, and yes, they’d look into a couple minor items I wanted checked. I was going to Uber to a nearby hotel, but they insisted on having Hernan shuttle me to a hotel. He suggested a closer one than the one I was thinking, and he was spot on. Polite, grabbing my luggage, and waiting until I was in the hotel before leaving. He gave me his cell so I had it for the next day. I messaged Stephanie in the morning, she explained she was waiting for warranty approval on the additional items I asked to check, but I explained I didn’t want to wait another day for any work, and could take care of that closer to home. Within the hour, she texted back that the car was just about ready and my shuttle could come get me. Hernan arrived a short time later, brought my car around and checked me out. Car ran great for the two hour drive home. Highly recommend Posner Park Jeep, Chrysler, etc. service dept, for their customer service, quick turn around, and friendliness!

I loved it!!! Service was given right away. -Joe

My husband and I recently purchased our second vehicle from Posner Park Chrysler Dodge Jeep RAM FIAT, and once again, we had a great experience. Our salesman, Dee, was fantastic to work with—professional, knowledgeable, and helpful throughout the entire process. From the moment we test drove the vehicle to the time we signed the paperwork, everything moved quickly and efficiently. The entire process took only about two hours, which was greatly appreciated. We highly recommend this dealership and especially Dee to anyone looking for a smooth and hassle-free car-buying experience. Thank you for making our second purchase just as enjoyable as our first!

I came in today as of june19 just browsing and had the best and pleasant experience. Erik didn’t immediately hound me like typical dealerships and allowed me to browse. He’s not just a sales man but he’s a personable person who wants you to make the right deal and one that suits you. I would highly recommend this dealership and eventually will return for other purchases in the future and recommend people I know. 5 out 5. Thank you Erik