Been a customer of Stephanie’s for YEARS! She has always given me the best care on my Pacifica helping me make it to 267k miles! Because of Stephanie’s care to my car and her team I decided to buy another Pacifica- I know who to trust! Stephanie has always told me the truth about my car in what REALLY needed to be fixed, never trying to take an extra buck from me. She knows I’m just a mom in a mini van & safety is #1 in her eyes for my Pacifica. I love Stephanie & HIGHLY recommend her to EVERYONE I know! Thank you for taking care of me for the last 7 years!
Posner Park Jeep has done a great job on helping me keep my wrangler in top working conditions.
Ms. Stephanie Gomez is a great service advisor. And she has been such a great help and aways so pleasant to work with concerning my Jeep. Thanks again for the great Job.
Visited RAM At Posner park this November, assisted by Angel honestly one of the best sales individuals in the sales floor. He helped get the exact truck I was looking for truly recommend going with angel
My service adviser, Mandi! She is a person of good faith for sure. Posner Park is very fortunate to have her. So please, take good care of her dear Lord our savior. Thank you!
I have several dealerships that are closer to me but Posner Park CJD has always provided the best service for my vehicles. The service staff are friendly and do quality work.
I would like to thank Angel and the posner park crew for an amazing time they worked with us like no other. I definitely recommend come visit and ask for angel he did amazing
Big shout out to Stephanie! She was super communicative and made sure my car got the care it needed! Looking forward to working with her in the future :)
I absolutely love coming here I continue to service my car here because the service is always genuine and informative. Stephanie is super sweet and always willing to work with me and my budget. She is great with recommending what needs to be done with my car and she is honest. Thank you guys for always giving exceptional service. “Could I be any more honest”!
Jay is an excellent employee—attentive, knowledgeable, and highly professional. He always answers questions without hesitation, and his support is consistently reliable. I would recommend him without reservation.
Absolutely amazing. Thank you for a new RAM. Angel showed us everything, explained everything…excellent care. If you need a car, ask for Angel. Me and my wife were satisfied.
Petr
Our Jeep Gladiator had 36,000 miles on it. When I was trying to leave work on a Friday everything was running on the dash, the starter said run, it wouldn't go out of park. We had it towed to Posners. The next morning my husband called as soon as they opened. They already had the jeep in the shop looking at it and we took it home by two that day. This was a blessing to us since this is our only means of transportation. They were very professional, quick, and kept us well informed about what was going on before they did anything. Thank you Posner's for your service!
Angel did an outstanding job. My son and I went into the dealership and explained what he needed. Angel was accommodating and very transparent. My son walked in as a first time car buyer and left with a 2023 Chevy Malibu. Absolutely wonderful!!!! When you stop in please ask for Angel. He is very good.
Wish I could give 10 stars. Stephanie was great. Dodge on cypress had our truck over a month and still didn’t properly correct issues. Dodge in lake wales set an appointment, we left the truck and after 48 hrs said they couldn’t even get a diagnosis done until the following week. So we picked up our vehicle and brought it to this location on a Tuesday and we were ready for pick up by Friday. Every single issue was corrected/repaired and our truck has been driving excellent ever since! Will definitely recommend this dealership and use them for any of our future needs.
Joe es una persona q ama su trabajo y lo demuestra con la esmerada atención q le brinda a sus clientes!! Ahora tengo mi super carro, con el respaldo y apoyo de un buen equipo!!! Gracias Joe
Un gran lugar para obtener tu carro soñado! Joe ocon es el mejor vendedor, buena persona que entiende tus necesidades. Volveria a ir sin lugar a dudas
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by Andrea Carolina Ciliberti Arellano
Joe Ocon has been such a huge help with our vehicle. Found us exactly what we were looking for. Can answer any question and helps out any way he can with a smile on his face. I highly recommend him if you’re looking for a vehicle.
I was on a return visit to the service department and Luis helped me out tremendously. I have been going to this dealership for years and have always had a great experience.
Joe is absolutely amazing. I explained to him what I was looking for and he was able to get me a great deal without breaking a sweat! The goat of sales, no one better ! Definitely the guy I’m going to for future purchases as well !
Joe was the best ! He made it quick and easy to transfer my plates . Full Floridian status now lol! Get your vehicle from Joe he has the best customer service !
Joe did an awesome job of communicating during our transaction; there wasn’t the typical pushy salesman approach. It was a genuine transaction, backed by no pressure, and I would gladly go back to deal with Joe. Very happy with my truck
Great upfront pricing, no need to negotiate. Prices are as advertised on website, no bait and switch. Sales and finance team were open and honest throughout the whole process. Drove about 100 miles, past several other dealers, because Posner Park Dodge had better deal than the rest. Thanks to Joe and the management team for helping us get the perfect car for our family.
This is what customer service should always look like. Can’t hype this place up enough. Extremely professional and courteous. Always feel like I’m the most important person when I go there and, they’re quick with any service!!! 10/10 would recommend.
For maintenance on my Jeep , Posner Park service department are really friendly, knowledgeable and professional.
Luis and Shawn will take care of your vehicle's needs.
They treated me like a family.
I just bought my second car in 3 years from Posner Park CDJRF and it honestly was the best car buying experience I've ever had. From start to finish everyone was professional and polite...my salesman was Cesar De LA Cruz and I can't say enuff about him, he is truely a man of his word! The Business Mgr. Marcos Vargas did my financing and made it quick and painless and had me in an out in no time answering every question that I had...hats off to the entire team at Posner Park CJDR...I would highly recommend this dealership to all of my family and friends,or to anyone reading this...I bought a 2023 Chrysler 300 and got an amazing deal on it being one of the only 23's left on the lot...and I'm very happy with the car and the whole experience!
My recent visit to Posner Park Dodge was truly a 5 Star service. It all started with Luis Pabon, he shared the preliminary information on my vehicle which matched my initial evaluation. Both the cost & the length of time matched my estimation 100%. The mechanic should be commended because of his diligence in performing both mechanical & electrical analysis. Thanks again Richard
This was my second time bringing in one of our vehicles to the Service Department and it was an easy smooth experience. Advisor Lizbeth P was very helpful and kept me updated.
Stopped in for a VIN verification and met with Angel. He was professional and very helpful. I recommend him to anyone looking to buy/sell or with anything else they offer. Great experience.
Angel was Amazing … if all Salespeople could be as Awesome as he is .. this world would be in a much better place
Thank You for making my Dream Happen Angel
On 8/24/2025 I worked with Joe to purchase a Pacifica because we needed a second car now that we have 2 kiddos going to school. Joe was straightforward and helped me get the car I needed without all the smoke and mirrors that I am used to at dealerships. I'd recommend working with him if you ever need to get a car!!!
Jay at Posner Park Chrysler Dodge Jeep Ram Fiat is the best! He always takes great care of my Abarth 124 Spider and makes every visit easy. Super friendly, accommodating, and honest…he goes above and beyond every time.
I know my way around cars, and I’ve never once felt misled here. Jay explains things clearly and makes sure I’m comfortable with the work being done. Really appreciate the great service and peace of mind. Highly recommend!
Service was beyond awesome and completed within a timely manner. Service tech was very informative and attentive. Tech was very courteous and informative. I have been with this dealership for about 3 years and not once have I received a military discount but during this visit the tech ensured I received my discount. That says enough within itself. I was beyond grateful and enjoyed the conversations. The tech and other representatives around made me felt so comfortable and welcome.
My service advisor was super friendly and helpful and they got me in and out very quickly. The service department has been excellent the last few months and has shown a major improvement from previous visits. Well done!
My experience with the service representative was super diligent. Jay responded to my needs promptly, spoke with me transparently, and his recommendation was spot-on. It all starts with the service to be able to recommend, and I definitely give it a 10 out of 10. Thank you very much.
Everyone was Great. They made sure that they provided us with an acceptable timeline as to when the work would be completed. I definitely recommend and will be using them again in the future.
Brought my car in for a recall and t the tow truck driver damaged it. The manager over the auto servicing department helped me reduce cost after I explained my situation to him. Super thankful
I had a great experience working with Angel, the sales associate who helped me with my Jeep VIN verification. From start to finish, Angel was professional, knowledgeable, and very friendly. He took the time to explain the process clearly and made sure everything was handled quickly and smoothly. It can sometimes feel stressful dealing with vehicle paperwork, but Angel made it easy and stress-free. I really appreciated his patience and customer service, and I would definitely recommend working with him if you need assistance.
Angel was my sales man, he was the most pleasant person to talk to. He answered all my questions and did his very best to work everything out. I highly recommend buying from this dealership and if you want no pressure ask for Angel
Joe was great helping with us with our Jeep wrangler financing. He worked with us to keep our payments where we needed and made the entire process painless! Thank you
Joe Ocon was an absolute pleasure to work with, i was in need of a vehicle and had a fairly strict budget and he helped make it work and got me a great deal on a great car.
I have a Ram 1500 and needed the rear axle assembly replaced entirely. I'll start by saying, if I'm being honest, I always hate dealing with dealerships of ANY kind. It's the last place I wanna go. The last experience I had was a TERRIBLE one at Clermont CJDR dealership. So I drove almost an hour to Posner Park CJDR this time. I was HIGHLY expecting to have all sorts of problems with the service, parts, and reliability of the workmanship, etc. Well I was wrong this time. Our service advisor, Mandi Feliciano was INCREDIBLY helpful in every way possible. She was in constant communication with me about my vehicle. And was always quick to get an answer and respond to all of my questions. It really was an experience that couldn't have been much better in my opinion. If I go to a dealership for my vehicle again, it will ABSOLUTELY be Posner Park.
Very good service takes time to inspect of what your car needs all customer service representatives are very pleasant and describes what needs to be done to your vehicle
Battery went dead and we needed one as fast as they could do it because my husband had a bunch of doctor appointments. Squeezed us in the next day. Service was fast. Everyone there is very accommodating. Bought our car in 2018 and have always taken it there for service. Never a problem.
Dee was amazing to work with! He really listened to what we wanted, answered all our questions, and made the whole process quick and stress-free. No pressure, just honest help. We couldn’t be happier with our new truck—highly recommend him!
Amazing customer service. They worked with my extended warranty quickly and efficiently. We were not anticipating any issues with my sons new car. I highly recommend.
I had an amazing experience at the posner park dealership, and I want to give a special thank you to my service advisor Stephanie. She was absolutely outstanding from start to finish. She kept me informed every step of the way, explained everything that was going on with my vehicle, and made sure I understood the repairs and the process.
She helped us tremendously, and I truly appreciate all of her hard work and professionalism. She is, without a doubt, the best service advisor I’ve ever dealt with at any dealership. It’s rare to receive this level of customer service, and she made the entire experience stress-free.
On top of that, the service on my vehicle was completed much faster than I expected, which was a huge plus. Thank you to the entire team, and especially to my service advisor, for providing such exceptional service. I’ll definitely be returning and recommending this dealership to others!
Can’t say how wonderful my experience was with my recent purchase of new Grand Wagoneer L Summit Reserve! Alec Mahalak made the purchase pleasant and was extremely knowledgable on the vehicle and all of its amazing features. Family business for 60 years for a reason. Definitely go see them today for all of your automobile needs.
Great customer service always going above and beyond for customers the service department is extremely professional and it's the only place where I service my HELLCAT.....
VERY impressed with this Posner Park dealership. My Jeep Grand Cherokee had emergency suspension issues on I-4 on the way from SWFL to Orlando for a trade show. I pulled over, looked up the closest Jeep dealer, and talked with Stephanie in the service dept. After explaining my situation, she guided me through the process that would happen once I called a tow. I received a text from the dealership saying the vehicle was received. The following day after my trade show, I called for an update. Stephanie was on the phone with Mopar warranty filing my claim and texted that she’d keep me posted. After a bit of time, I Ubered to the dealership for an update to be closer to home. Both Hernan and Kevin the service manager went out of their way to help me since Stephanie’s shift was over. Parts were arriving the next day to fix the suspension issues, warranty was covering it, and yes, they’d look into a couple minor items I wanted checked. I was going to Uber to a nearby hotel, but they insisted on having Hernan shuttle me to a hotel. He suggested a closer one than the one I was thinking, and he was spot on. Polite, grabbing my luggage, and waiting until I was in the hotel before leaving. He gave me his cell so I had it for the next day. I messaged Stephanie in the morning, she explained she was waiting for warranty approval on the additional items I asked to check, but I explained I didn’t want to wait another day for any work, and could take care of that closer to home. Within the hour, she texted back that the car was just about ready and my shuttle could come get me. Hernan arrived a short time later, brought my car around and checked me out. Car ran great for the two hour drive home. Highly recommend Posner Park Jeep, Chrysler, etc. service dept, for their customer service, quick turn around, and friendliness!
My husband and I recently purchased our second vehicle from Posner Park Chrysler Dodge Jeep RAM FIAT, and once again, we had a great experience. Our salesman, Dee, was fantastic to work with—professional, knowledgeable, and helpful throughout the entire process.
From the moment we test drove the vehicle to the time we signed the paperwork, everything moved quickly and efficiently. The entire process took only about two hours, which was greatly appreciated. We highly recommend this dealership and especially Dee to anyone looking for a smooth and hassle-free car-buying experience. Thank you for making our second purchase just as enjoyable as our first!
I came in today as of june19 just browsing and had the best and pleasant experience. Erik didn’t immediately hound me like typical dealerships and allowed me to browse. He’s not just a sales man but he’s a personable person who wants you to make the right deal and one that suits you. I would highly recommend this dealership and eventually will return for other purchases in the future and recommend people I know. 5 out 5. Thank you Erik
Had my Dodge Ram serviced for electrical issues which are always a nightmare. Stephanie coordinated communication and Service manager Keith was instrumental in making sure everything came out right. Will be back with any mechanical needs in the future.
The employees were nice and they explain the situation of my car that needs to be done. It was fast to inspect recall of my car as well the employees were also helpful for the service of my car.
I had a great experience here today! Joe took very good care of me and provided excellent customer service. If services is ever needed I recommend coming to this location!
Go see Joe! If you need a vehicle I highly recommend going to this dealership because they will hear you out. They will treat you like actual family because Joe now is a part of our family and Bill was amazing. The whole experience of getting my very first car was such a pleasure to deal with Joe and Bill. I have literally been to so many dealerships in Davenport and Orlando and everywhere I went. I was looked down on left disappointed. And I was giving up hope until I pre-qualified and Joe called me and let me tell you I was not disappointed. I left with a car that I wanted that same day I was happy with and I even got the price that I was so happy with they worked with me. They made it all happen and I will never ever go to anywhere else for a vehicle. I will only be doing business with them and I will always send them friends and family 10. Stars all the way. God bless you, Joe you’re truly a blessing
Huge shoutout to Posner Park Chrysler Dodge, Mr. Joe took care of me and my family making sure the process was smooth from start to finish saving us tons of money and getting into a vehicle within our budget!
I like to thank Posner Dodge service for great service to my dodge charger. They let you know everything your vehicle problems needs and what you need to take care of. Had my brakes done and it was fixed perfectly. Ever since the brakes got fixed my car has been driving smoothly. Thanks for everything Posner Dodge and I will come back soon.
I went into the dealership with eight thousand dollars in negative equity due to a bad vehicle purchase I had to make two years ago. The dealership worked diligently with me to make sure I got the best deal possible. I wanted a particular vehicle, but the dealership was able to get me a vehicle I liked close to what I was expecting to purchase. The salesman Claudio cared enough to get some additional information about my lifestyle and vehicle usage. Rather than just making a sale he suggested other options such as leasing, which turned out to be the right choice for me. I greatly appreciate everyone’s diligence in the process.
Posted on
Google
by Luis Oriol Santiago Rodriguez (Santi)
I have been coming to the dealership now for 16 almost 17 years and I must say in the 1617 years that I have been here nobody absolutely nobody has offered me better service than MANDY has so if you have car trouble, she’s the one to see
Excelente servicio , cero presión y mucha paciencia . Busquen a los colombianos , Camilo y Carlos . Nunca comprar un carro había sido tan fácil ⭐️⭐️⭐️⭐️⭐️
If you don’t like games If you don’t like run a rounds GO POSNER PARK CHRYSLER DODGE JEEP ASK FOR Jake and the Manager Marcos DEAL WAS DONE IN just a few hrs. I own a Business they understood the importance of me needing another vehicle for my business took care of me properly. Recommend recommend Jake is on it. He will go to bat for you and get you the best deal possible Mr. Marcos will get your deal done easy to work with and very kind straight to business no games no nonsense. Highly recommended by TITAN METAL REPAIR of LakeLand Florida.
Joe was fantastic. We spoke with him 2–3 weeks before I started shopping, and I told him exactly what I was looking for. Two weeks later, he called me and said, “I got what you want,” and I couldn’t believe it — it was actually even better than what I expected, including the price.
Joe and all of their staff were awesome.
Call Joe — this is the second time we’ve worked with him, and both experiences have been great.
I've dealt with a lot of dealerships on my search for my new Ram, and I should of stopped the moment Angel reached out. He was 100% transparent about everything from the jump. Even when I changed my mind on which truck I wanted right before the appointment he still translated the previous deals over. I would highly recommend anyone looking for a vehicle to shop here and ask for Angel. Now when it comes to the financing part Matt was extremely friendly and quick. He never tried to push extra options on us but was very helpful explaining each option and we actually settled on some additional services with out ever feeling pressured. Now where things got hectic is at 430 when we tried to wire the money deposit and the bank said sorry cant help you today. We were stressed on how we were going to get home and Bill and Angel came through and made sure we were going to get home in the new truck. I can not tell you how grateful I am for Angel, Matt, and Bill. Amazing team here and will recommend them to everyone I know. Thank you all again.
We had an amazing experience at Posner Park Chrysler Dodge Jeep Ram! Joe and Bill were fantastic to work with from start to finish. They made the entire process seamless, easy, and stress-free.
As a fun bonus, they even gave us our first Jeep rubber duck!
All I had to do was tell them of the issues and they found everything that was wrong with my Jeep. My service partner Stephanie was the absolute best person in the whole world. She was genuinely concerned very professional and led me in the right direction every way. That girl deserves a raise I absolutely loved her
Extremely happy with my visit at this dealer!!! Joe and Angel both did an amazing job getting me into something that not just that I wanted but also that I needed. They worked so hard on finding a deal that benefits my pockets and most importantly my families comfort. Both went above and beyond on answering any questions I had mostly when I was not present at the dealer. AMAZING JOB Joe and Angel!!! Can't forget of the good job their managers that worked with me and the bank to get a good deal and to Marcos that made the signing process so smooth and perfectly detailed. Will definitely recommend this location as even the agents that wasn't working with me were very serviceable.. Location has great customer service!!!
I purchaswd two cars with DeAndrae when he worked in Massachusetts. He is very knowledgeable of his cars and made all of my transactions go smoothly. He answered all of my questions and I appreciate him taking the time with me.
Good luck in FL DeAndrae.
Excellent car dealer! The staff were professional, friendly, and approachable. They helped me explore options, explained all details clearly, and made the buying process simple and smooth. I left extremely satisfied with my new vehicle.
Everyone at this place is incredibly friendly and professional. They genuinely help you find what you’re looking for without trying to force you into a car you don’t like. Their primary focus is on creating a community environment that looks out for others in need. They walk you through the entire process, ensuring you fully understand what you’re getting into before you sign your name. My sales agent is one of the best, and if you’re ever in town or shopping around, this is the place to be. Just ask for Joe.
I live in South Dakota and found the vehicle I wanted at Posner Park Chrysler Jeep Dodge, in Florida. DeAndrae responded to my inquiry quickly, scheduled a time to personally show me the details of the vehicle through FaceTime, and answered all my questions. The paperwork was smooth, DeAndrae stayed in touch with me throughout the process and the vehicle was delivered to me within a week. Great service!
Mandi in Service and Eddie the Parts Manager are amazing alongside being very communicative. They both have ensured that I got what I was requesting and more!
I called about a part for my vehicle and spoke with Stephanie Gomez. She was very professional and kind and provided all the information I needed to ensure I purchased the correct part! I will be sure to ask for her in the future!
My girl Stephanie at Posner Park Dodge always goes above and beyond to help me with anything that I need! I met her years back before moving to Posner and I’d have to say she’s worth the follow! She’s so personable and down to earth yet professional at the same time! I always appreciate someone that goes above and beyond like she does!
I honestly didn't think they could do it... But they did!! I went in with very specific requirements on a very specific vehicle (used manufacturer's website as baseline, which was not accurate), and somehow they were able to get me where I wanted on a lease. Special shout-out to our salesman Jake, and his manager Jonathan... They were able to get me top dollar on my trade and use the equity to meet the down payment requirement on the lease. Thanks guys, loving the new ride!!
I know I'm old me and my wife. But DeAndrae Deebo Coke was and is The BEST SALE CONSULTANT WE COULD EVER ASK FOR. IF YOU ARE LOOKING FOR A VEHICLE PLEASE VISIT HIM.
Thank you Joe and Dee for helping me get into my new 2021 jeep wrangler yall had the best customer service in all the dealerships that I have been to again thank yall so much for getting me into my vehicle
After requesting a compromise with service needed, it was reviewed and accommodated. Manager, Keith, called and was willing to look into this. Service Adviser, Luis, was helpful with information on the lengthy wait for parts. Their help was much appreciated .
Recently brought in my vehicle to this location after having trouble with another location. They took care of me quickly and efficiently. Thank you Mandi and James for your help.
Stephanie values and takes care of me. She always makes sure I am completely taken care off and even checks on me after I pick my car up to make sure everything is good. She is the best!
We were on vacation this year & needed 2 new tires, the “key” for the locking lug nuts did not get put back in our truck after the last tire change at our dealership at home. So they were able to work us in to remove the locking lug nuts & put on regular lug nuts so we wont have that that problem again. So they had a special on tires , buy 3 get the 4th for $1, so I got 4 new tires & a fro t end alignment all done in 1 stop without a long wait. Their service department was wonderful ! I can’t say enough good about them for this situation.
I sent my son and daughter to them and they were fantastic! Grand Wagoneer suspension wasn’t working. Put them in a loaner and fixed it immediately. Amazing service and great personalities with the staff and management staff. Thank you!!!!
Yesterday I walked in regarding my Hyundai Sonata water pump. Justin and Jake were able to help me without hesitation. treated me like a king even though I am old and can't hear well. Got the part ordered and fixed in no time with the help of Julio the Mechanic a very respectful tech. I will be coming back for service thanks to them.
The service advisor Lizbeth Perez is helpful and always attentive to the small details. She speaks English and Spanish. Also she’s very quick in her job you receive information very fast.
I had a good experience last time I visited the dealership. Our advisor Lizbeth Perez was very professional, caring and attentive. She provided great service with a smile! Thank you Liz
Mandi Feliciano at Posner Park Jeep Chrysler Dodge Ram is absolutely AMAZING! I truly cannot recommend her enough. She has helped both my mom and me on several occasions, and every single experience has been outstanding from start to finish.
She is compassionate, patient, and incredibly knowledgeable. Mandi goes above and beyond to make sure everything is handled perfectly — from tracking down the exact parts that need repair to keeping us fully informed every step of the way. Her attention to detail and genuine care for her customers really set her apart.
It’s rare to find someone who combines professionalism, efficiency, and heart the way she does. She is a tremendous asset to this dealership and absolutely deserves recognition as one of their top employees. Thank you, Mandi, for always taking such great care of us!
I came in with my wife for an oil change and was blown away by the service we received. We were paired with Mandi Feliciano as our advisor and she took great care of us, she was very knowledgeable and even helped us with extra maintenance our vehicle needed, we will definitely come back and ask for her specifically,! Thank you Mandi.
Went there last week for some parts in my renegade. Spoke with Stephanie. Very helpful with getting me quotes knew what she was talking about and didn't try to sell me on anything. Guys woman. Very friendly and knowledgebal
I brought my vehicle in to get serviced. Stephanie Gomez went above and beyond to make sure my needs were met. She was very professional and friendly. She kept me informed from check in to check out. Will definitely be returning for any needs in the future.
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