Justin helped me and my wife during our vacation trip our vehicle broke down and before you know it we had our vehicle back on the road with minimal to none wait time repairs were completed in a timely manner and kept us updated at all time . Best service experience in years
Jake provided excellent service. I came in with a tire issue on my 2025 Ram truck, and he clearly showed me the damage and explained my options. He walked me through the Sunbit process, making it easy to purchase four new tires. He also arranged a rental vehicle while my truck was being serviced.
I truly appreciate his professionalism and helpfulness. I’ll definitely continue doing business with Posner and Stephanie. It’s great to know Jake is there overseeing everything and stepping in when needed.
Angel Jimenez was the best. Answered all our questions. Made the entire buying process easy and painless. If you're looking to purchase a new vehicle make sure to go see Angel at Posner Park Dodge
This review is for Steph Gomez, what a legend. She really cares and wants to take care of people to the best of her abilities. There are many great people at posner, Luis, Jay, Lizbeth, Keith. What a team.
Jackie was the best!! She greeted us immediately and heard all of our wants and needs. Left with exactly our family needed and wanted!!! Shes the best!! and Marco was so sweet and helpful as well
Five stars for Joe at Posner Park! He made the car-buying process smooth and stress-free. Joe is professional, knowledgeable, and genuinely cares about his customers. He went above and beyond to make sure I got a fantastic deal. If you're looking for a new vehicle, go see Joe!"
I was at the location whit a car problem and Lizbeth. Help me out whit it she was very professional and polite She’s the best and I highly recommend asking for her. Than you Lizbeth for your kindness and professionalism
I had an amazing experience at Posner Park Chrysler Dodge Jeep! From start to finish, Ms. Lizbeth Perez was professional, courteous, and genuinely committed to helping me find the right vehicle—without any pushy sales tactics.
The entire sales team took the time to truly listen to what I wanted, answered all of my questions clearly, and made the whole process smooth and completely stress-free. They handled the financing efficiently and kept communication open every step of the way, which made me feel confident and well-informed throughout the experience.
I truly felt respected as a customer and left extremely happy with the process. I highly recommend this dealership if you’re looking for friendly, knowledgeable service and a great overall car-buying experience. Be sure to ask for Ms. Lizbeth Perez—she will take great care of you and make sure all your questions are answered!
Mandi was wonderful and so helpful and resourceful. My husband and I recently stopped by for an oil change for our Ram and it was very fairly priced. Needless to say we will be coming back when we need any services for our vehicle. Excellent customer’s service. Thank you Mandi!
Stephanie Gomez in the service department is absolutely amazing. She takes the time to actually listen to her customer and connect with them, making it more of a personable experience instead of just being a number. I would definitely recommend her to everyone.
I recently had my oil changed and brakes serviced at Chrysler Jeep Dodge Ram, and the experience was excellent from start to finish. Mandi was my service advisor, and she was absolutely amazing! She was friendly, knowledgeable, and kept me informed throughout the entire process.
She made everything easy to understand, explained what my vehicle needed, and made sure the service was completed in a timely manner. It’s clear she truly cares about her customers and goes above and beyond to provide great service.
If you’re getting service done, I highly recommend asking for Mandi. I’ll definitely be back!
I appreciate Luis Pabon listening to my concerns about my 2012 vehicle and following up on the service outcome for satisfaction with me! Never a disappointment Thank you!!
I loved the service that was given to me by service advisor Stephanie Gomez! Very professional, polite and helpful when getting my truck checked in for service!
My service advisor, Stephanie G. was amazing. She was very pleasant to speak to. She kept me updated on my jeep the entire time. She listened to any concerns and went over all recommendations for me without making me feel pressured. Will definitely use her in the future.
I purchased my car here and have been coming for the service department ever since. All the staff is great and friendly. I see James for all my service appointments and he’s been nothing less than amazing!
Service here is amazing! James always does a great job at communicating every step of the way and is someone I can trust when it comes to being reliable and honest. I’ll never take my Jeep anywhere else.
¡Excelente Servicio! Joe es excepcional, me ayudó a cumplir mi sueño, mi vehículo soñado.Estoy sumamente agradecida. Dios te bendiga por tu dedicación y amor a tu trabajo.
Had truck brought in for not starting properly. Long story short. Was not able to diagnose the problem. After explaining to Lizbeth (service advisor). They got the truck fixed. Here is where the 4 stars come in. Two days later. Truck had same issues again. Lucky I was able to start it and drive it in myself on a Friday morning, avoiding towing it in. And Posner had it for over the weekend due to Saturday is only express oil changes and closed on Sundays. This is where the 5 stars come in. Lizbeth!! She was very professional and stayed in contact throughout the whole process. Gave her number and said to text or call for any reasons. Whenever I texted and asked about truck. She replied back in a very timely manner. When got call that truck was fixed again and ready for pick up. I had to pay another $100 deductible (even though I paid the $100 from first pick up)since warranty said a different part was used to fix truck from the first visit. Spoke to warranty and they verified this. Spoke to Lizbeth and she said she would make the call to warranty and explain everything. And then got call and she took care of the extra $100 deductible, didn’t have to pay. If you are bringing your vehicle to Posner Park Chrysler Dodge Ram. I truly recommend asking for Lizbeth as your service advisor. Appears that she goes the extra mile to make sure you are treated like a vip customer.
So far, everything is great with all services. All the team are very professional specially Israel Hohle and Mr Sanjay , respectful ,friendly and very helpful.
We showed up late on a Saturday evening to look at a Jeep that was on their website, unluckily for us the Jeep had a deal going already. Israel quickly looked for some other possibilities and brought another vehicle to our attention. It was the original jeeps twin with a few extras I liked. Sold, thanks to Israel and the team for staying late and getting the deal done.
The experience with Jay was really amazing, he was very clear in everything, with lots of knowledge, super helpful and able to answer all my questions!!! When you go over the dealer with an issue with warranty ask for JAY!!!
Stephanie, Robin, and the service team worked hard to get my parts in just a few days to get me back up and going. They also offer a great selection of vehicles and services. Highly recommend.
Let me tell you something... Angel Jimenez is great! I went to the dealership to get a FDHS document filled out, which had nothing to do with buying a vehicle, but he was super helpful and got me what I needed. Great service and very friendly!!!
JOE JOE JOE BIG JOE!!!!!!!! When you're going to buy your next car. You need to see Joe. The honesty, hustle, and respect this man gives is the best in the sales game. He vouches for his customer's
needs. Posner CDJR is the best with having Joe there!!!
I needed service on my 2016 Ram 1500, and after trying to get a Ram mechanic to fix the truck, I was 3 months and multiple repairs, parts and money thrown away. Tired of my truck sitting, had it towed to Posner Park, told Jay what was wrong, and work began. A few days later a text comes with a link detailing what is wrong and the cost. Three days later, I threw my own battery in the truck, paid for the work that was done and drove the truck off the lot. Posner Park will from now on be my first stop for a new car and service since two of my last three cars came from Posner Park. Thanks again to the Posner Team.
Sol Rivera was very helpful in helping me with every question and everything I needed to get done today! Highly recommend you ask for her if you ever visit Posner Park Dodge, Jeep Ram, Chrysler
Angel was a great help . I just moved from Baltimore to Florida so if you looking for a great person to help in your transition look for the tall guy Angel .
Thank you so much for answering all my questions and help .
Just bought my new Jeep Grand Cherokee there. See Cliff, great salesman… also
Great service people to work with … Tom, the service manager, helped me out getting through my problems. Thank you … always been having my Jeep serviced there…
Angel Jimenez got us into our 2025 Jeep Grand Cherokee L when trading in our older vehicle. He understood our need for a safe and reliable vehicle for my wife and I. We thought we’d only get into a preowned vehicle due to our tight budget, but we left that night with a 2025 Jeep with only 11 miles that also matched our budget. That was our greatest testimony last year!
Sidenote: Before leaving the facility, my wife and I were sitting waiting with another gentlman, but we happen to overhear a phone conversation Angel was having with a beloved one. He was expressing how he sold us this car, and you could hear the joy not only in his voice but in her response and his child. It was a definitely a surreal moment and very touching. It blessed us witnessing that just as much as riding off in our new Jeep.
Thank again Angel! Your name does you justice!
Angel helped me and my family on getting a brand new car for our business, very professional and friendly service would highly recommend to anyone considering coming here to Posner Park!
The service advisors were very friendly, however, none of the techs were able to fix the issue on my vehicle. I reached out to the service manager and I heard crickets. Not what I expected from this place.
Update Mon Jan 19th,
The service manager did contact me and the delay in responding to my email was due to the trusty spam folder. Mr. Slaught apologized for the delay and promptly provided a solution to my issue. This is the service I expected from Posner Jeep. Thank you for reaching and solving my issue
I had another great experience getting my Ram 1500 repaired at Posner. My service technician, Stephanie, is always on top of everything I need. And she really looks out for her customers! She is A+++ I would recommend Stephanie and Posner to anyone that needs their vehicle serviced or repaired!
Brought my Daughters car in to get her brakes checked spoke to Stephanie. It’s very kind. Great customer service. Called me back within 15 minutes and told me that my brakes were perfectly fine and not to worry. The car was safe to drive and there was no charge. I definitely appreciate the honesty and will be going back.
Angel was a great salesman, he listened to what we were looking for and tried his best to find something as closest possible to my needs. He also tried his best to keep it in my price range. The experience was great although the car I picked had a bit of a problem. Was very infested of roaches. But angel and the manager and the detail crew made sure to fix the problem before me driving my car off. They did a great job I have had my car for a couple of months now haven’t seen a roach and got it for a steel would recommend
Joe was a professional. We negotiated my out of the door price prior to arriving. My wife and I drove the Ram. We prearranged financing a drove it home! Thanks Joe.
Amazing customer service. They worked with my extended warranty quickly and efficiently. We were not anticipating any issues with my sons new car. I highly recommend.
I had an amazing experience at the posner park dealership, and I want to give a special thank you to my service advisor Stephanie. She was absolutely outstanding from start to finish. She kept me informed every step of the way, explained everything that was going on with my vehicle, and made sure I understood the repairs and the process.
She helped us tremendously, and I truly appreciate all of her hard work and professionalism. She is, without a doubt, the best service advisor I’ve ever dealt with at any dealership. It’s rare to receive this level of customer service, and she made the entire experience stress-free.
On top of that, the service on my vehicle was completed much faster than I expected, which was a huge plus. Thank you to the entire team, and especially to my service advisor, for providing such exceptional service. I’ll definitely be returning and recommending this dealership to others!
Can’t say how wonderful my experience was with my recent purchase of new Grand Wagoneer L Summit Reserve! Alec Mahalak made the purchase pleasant and was extremely knowledgable on the vehicle and all of its amazing features. Family business for 60 years for a reason. Definitely go see them today for all of your automobile needs.
Great customer service always going above and beyond for customers the service department is extremely professional and it's the only place where I service my HELLCAT.....
VERY impressed with this Posner Park dealership. My Jeep Grand Cherokee had emergency suspension issues on I-4 on the way from SWFL to Orlando for a trade show. I pulled over, looked up the closest Jeep dealer, and talked with Stephanie in the service dept. After explaining my situation, she guided me through the process that would happen once I called a tow. I received a text from the dealership saying the vehicle was received. The following day after my trade show, I called for an update. Stephanie was on the phone with Mopar warranty filing my claim and texted that she’d keep me posted. After a bit of time, I Ubered to the dealership for an update to be closer to home. Both Hernan and Kevin the service manager went out of their way to help me since Stephanie’s shift was over. Parts were arriving the next day to fix the suspension issues, warranty was covering it, and yes, they’d look into a couple minor items I wanted checked. I was going to Uber to a nearby hotel, but they insisted on having Hernan shuttle me to a hotel. He suggested a closer one than the one I was thinking, and he was spot on. Polite, grabbing my luggage, and waiting until I was in the hotel before leaving. He gave me his cell so I had it for the next day. I messaged Stephanie in the morning, she explained she was waiting for warranty approval on the additional items I asked to check, but I explained I didn’t want to wait another day for any work, and could take care of that closer to home. Within the hour, she texted back that the car was just about ready and my shuttle could come get me. Hernan arrived a short time later, brought my car around and checked me out. Car ran great for the two hour drive home. Highly recommend Posner Park Jeep, Chrysler, etc. service dept, for their customer service, quick turn around, and friendliness!
My husband and I recently purchased our second vehicle from Posner Park Chrysler Dodge Jeep RAM FIAT, and once again, we had a great experience. Our salesman, Dee, was fantastic to work with—professional, knowledgeable, and helpful throughout the entire process.
From the moment we test drove the vehicle to the time we signed the paperwork, everything moved quickly and efficiently. The entire process took only about two hours, which was greatly appreciated. We highly recommend this dealership and especially Dee to anyone looking for a smooth and hassle-free car-buying experience. Thank you for making our second purchase just as enjoyable as our first!
I came in today as of june19 just browsing and had the best and pleasant experience. Erik didn’t immediately hound me like typical dealerships and allowed me to browse. He’s not just a sales man but he’s a personable person who wants you to make the right deal and one that suits you. I would highly recommend this dealership and eventually will return for other purchases in the future and recommend people I know. 5 out 5. Thank you Erik
Had my Dodge Ram serviced for electrical issues which are always a nightmare. Stephanie coordinated communication and Service manager Keith was instrumental in making sure everything came out right. Will be back with any mechanical needs in the future.
The employees were nice and they explain the situation of my car that needs to be done. It was fast to inspect recall of my car as well the employees were also helpful for the service of my car.
I had a great experience here today! Joe took very good care of me and provided excellent customer service. If services is ever needed I recommend coming to this location!
Go see Joe! If you need a vehicle I highly recommend going to this dealership because they will hear you out. They will treat you like actual family because Joe now is a part of our family and Bill was amazing. The whole experience of getting my very first car was such a pleasure to deal with Joe and Bill. I have literally been to so many dealerships in Davenport and Orlando and everywhere I went. I was looked down on left disappointed. And I was giving up hope until I pre-qualified and Joe called me and let me tell you I was not disappointed. I left with a car that I wanted that same day I was happy with and I even got the price that I was so happy with they worked with me. They made it all happen and I will never ever go to anywhere else for a vehicle. I will only be doing business with them and I will always send them friends and family 10. Stars all the way. God bless you, Joe you’re truly a blessing
Huge shoutout to Posner Park Chrysler Dodge, Mr. Joe took care of me and my family making sure the process was smooth from start to finish saving us tons of money and getting into a vehicle within our budget!
I like to thank Posner Dodge service for great service to my dodge charger. They let you know everything your vehicle problems needs and what you need to take care of. Had my brakes done and it was fixed perfectly. Ever since the brakes got fixed my car has been driving smoothly. Thanks for everything Posner Dodge and I will come back soon.
I went into the dealership with eight thousand dollars in negative equity due to a bad vehicle purchase I had to make two years ago. The dealership worked diligently with me to make sure I got the best deal possible. I wanted a particular vehicle, but the dealership was able to get me a vehicle I liked close to what I was expecting to purchase. The salesman Claudio cared enough to get some additional information about my lifestyle and vehicle usage. Rather than just making a sale he suggested other options such as leasing, which turned out to be the right choice for me. I greatly appreciate everyone’s diligence in the process.
Posted on
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by Luis Oriol Santiago Rodriguez (Santi)
I have been coming to the dealership now for 16 almost 17 years and I must say in the 1617 years that I have been here nobody absolutely nobody has offered me better service than MANDY has so if you have car trouble, she’s the one to see
Excelente servicio , cero presión y mucha paciencia . Busquen a los colombianos , Camilo y Carlos . Nunca comprar un carro había sido tan fácil ⭐️⭐️⭐️⭐️⭐️
If you don’t like games If you don’t like run a rounds GO POSNER PARK CHRYSLER DODGE JEEP ASK FOR Jake and the Manager Marcos DEAL WAS DONE IN just a few hrs. I own a Business they understood the importance of me needing another vehicle for my business took care of me properly. Recommend recommend Jake is on it. He will go to bat for you and get you the best deal possible Mr. Marcos will get your deal done easy to work with and very kind straight to business no games no nonsense. Highly recommended by TITAN METAL REPAIR of LakeLand Florida.
Joe was fantastic. We spoke with him 2–3 weeks before I started shopping, and I told him exactly what I was looking for. Two weeks later, he called me and said, “I got what you want,” and I couldn’t believe it — it was actually even better than what I expected, including the price.
Joe and all of their staff were awesome.
Call Joe — this is the second time we’ve worked with him, and both experiences have been great.
I've dealt with a lot of dealerships on my search for my new Ram, and I should of stopped the moment Angel reached out. He was 100% transparent about everything from the jump. Even when I changed my mind on which truck I wanted right before the appointment he still translated the previous deals over. I would highly recommend anyone looking for a vehicle to shop here and ask for Angel. Now when it comes to the financing part Matt was extremely friendly and quick. He never tried to push extra options on us but was very helpful explaining each option and we actually settled on some additional services with out ever feeling pressured. Now where things got hectic is at 430 when we tried to wire the money deposit and the bank said sorry cant help you today. We were stressed on how we were going to get home and Bill and Angel came through and made sure we were going to get home in the new truck. I can not tell you how grateful I am for Angel, Matt, and Bill. Amazing team here and will recommend them to everyone I know. Thank you all again.
We had an amazing experience at Posner Park Chrysler Dodge Jeep Ram! Joe and Bill were fantastic to work with from start to finish. They made the entire process seamless, easy, and stress-free.
As a fun bonus, they even gave us our first Jeep rubber duck!
All I had to do was tell them of the issues and they found everything that was wrong with my Jeep. My service partner Stephanie was the absolute best person in the whole world. She was genuinely concerned very professional and led me in the right direction every way. That girl deserves a raise I absolutely loved her
Extremely happy with my visit at this dealer!!! Joe and Angel both did an amazing job getting me into something that not just that I wanted but also that I needed. They worked so hard on finding a deal that benefits my pockets and most importantly my families comfort. Both went above and beyond on answering any questions I had mostly when I was not present at the dealer. AMAZING JOB Joe and Angel!!! Can't forget of the good job their managers that worked with me and the bank to get a good deal and to Marcos that made the signing process so smooth and perfectly detailed. Will definitely recommend this location as even the agents that wasn't working with me were very serviceable.. Location has great customer service!!!
I purchaswd two cars with DeAndrae when he worked in Massachusetts. He is very knowledgeable of his cars and made all of my transactions go smoothly. He answered all of my questions and I appreciate him taking the time with me.
Good luck in FL DeAndrae.
Excellent car dealer! The staff were professional, friendly, and approachable. They helped me explore options, explained all details clearly, and made the buying process simple and smooth. I left extremely satisfied with my new vehicle.
Everyone at this place is incredibly friendly and professional. They genuinely help you find what you’re looking for without trying to force you into a car you don’t like. Their primary focus is on creating a community environment that looks out for others in need. They walk you through the entire process, ensuring you fully understand what you’re getting into before you sign your name. My sales agent is one of the best, and if you’re ever in town or shopping around, this is the place to be. Just ask for Joe.
I live in South Dakota and found the vehicle I wanted at Posner Park Chrysler Jeep Dodge, in Florida. DeAndrae responded to my inquiry quickly, scheduled a time to personally show me the details of the vehicle through FaceTime, and answered all my questions. The paperwork was smooth, DeAndrae stayed in touch with me throughout the process and the vehicle was delivered to me within a week. Great service!
Mandi in Service and Eddie the Parts Manager are amazing alongside being very communicative. They both have ensured that I got what I was requesting and more!
I called about a part for my vehicle and spoke with Stephanie Gomez. She was very professional and kind and provided all the information I needed to ensure I purchased the correct part! I will be sure to ask for her in the future!
My girl Stephanie at Posner Park Dodge always goes above and beyond to help me with anything that I need! I met her years back before moving to Posner and I’d have to say she’s worth the follow! She’s so personable and down to earth yet professional at the same time! I always appreciate someone that goes above and beyond like she does!
I honestly didn't think they could do it... But they did!! I went in with very specific requirements on a very specific vehicle (used manufacturer's website as baseline, which was not accurate), and somehow they were able to get me where I wanted on a lease. Special shout-out to our salesman Jake, and his manager Jonathan... They were able to get me top dollar on my trade and use the equity to meet the down payment requirement on the lease. Thanks guys, loving the new ride!!
I know I'm old me and my wife. But DeAndrae Deebo Coke was and is The BEST SALE CONSULTANT WE COULD EVER ASK FOR. IF YOU ARE LOOKING FOR A VEHICLE PLEASE VISIT HIM.
Thank you Joe and Dee for helping me get into my new 2021 jeep wrangler yall had the best customer service in all the dealerships that I have been to again thank yall so much for getting me into my vehicle
After requesting a compromise with service needed, it was reviewed and accommodated. Manager, Keith, called and was willing to look into this. Service Adviser, Luis, was helpful with information on the lengthy wait for parts. Their help was much appreciated .
Recently brought in my vehicle to this location after having trouble with another location. They took care of me quickly and efficiently. Thank you Mandi and James for your help.
Stephanie values and takes care of me. She always makes sure I am completely taken care off and even checks on me after I pick my car up to make sure everything is good. She is the best!
We were on vacation this year & needed 2 new tires, the “key” for the locking lug nuts did not get put back in our truck after the last tire change at our dealership at home. So they were able to work us in to remove the locking lug nuts & put on regular lug nuts so we wont have that that problem again. So they had a special on tires , buy 3 get the 4th for $1, so I got 4 new tires & a fro t end alignment all done in 1 stop without a long wait. Their service department was wonderful ! I can’t say enough good about them for this situation.
I sent my son and daughter to them and they were fantastic! Grand Wagoneer suspension wasn’t working. Put them in a loaner and fixed it immediately. Amazing service and great personalities with the staff and management staff. Thank you!!!!
Yesterday I walked in regarding my Hyundai Sonata water pump. Justin and Jake were able to help me without hesitation. treated me like a king even though I am old and can't hear well. Got the part ordered and fixed in no time with the help of Julio the Mechanic a very respectful tech. I will be coming back for service thanks to them.
The service advisor Lizbeth Perez is helpful and always attentive to the small details. She speaks English and Spanish. Also she’s very quick in her job you receive information very fast.
I had a good experience last time I visited the dealership. Our advisor Lizbeth Perez was very professional, caring and attentive. She provided great service with a smile! Thank you Liz
Mandi Feliciano at Posner Park Jeep Chrysler Dodge Ram is absolutely AMAZING! I truly cannot recommend her enough. She has helped both my mom and me on several occasions, and every single experience has been outstanding from start to finish.
She is compassionate, patient, and incredibly knowledgeable. Mandi goes above and beyond to make sure everything is handled perfectly — from tracking down the exact parts that need repair to keeping us fully informed every step of the way. Her attention to detail and genuine care for her customers really set her apart.
It’s rare to find someone who combines professionalism, efficiency, and heart the way she does. She is a tremendous asset to this dealership and absolutely deserves recognition as one of their top employees. Thank you, Mandi, for always taking such great care of us!
I came in with my wife for an oil change and was blown away by the service we received. We were paired with Mandi Feliciano as our advisor and she took great care of us, she was very knowledgeable and even helped us with extra maintenance our vehicle needed, we will definitely come back and ask for her specifically,! Thank you Mandi.
Went there last week for some parts in my renegade. Spoke with Stephanie. Very helpful with getting me quotes knew what she was talking about and didn't try to sell me on anything. Guys woman. Very friendly and knowledgebal
I brought my vehicle in to get serviced. Stephanie Gomez went above and beyond to make sure my needs were met. She was very professional and friendly. She kept me informed from check in to check out. Will definitely be returning for any needs in the future.
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