Mandi Feliciano

Mandi Feliciano at Posner Park Jeep Chrysler Dodge Ram is absolutely AMAZING! I truly cannot recommend her enough. She has helped both my mom and me on several occasions, and every single experience has been outstanding from start to finish. She is compassionate, patient, and incredibly knowledgeable. Mandi goes above and beyond to make sure everything is handled perfectly — from tracking down the exact parts that need repair to keeping us fully informed every step of the way. Her attention to detail and genuine care for her customers really set her apart. It’s rare to find someone who combines professionalism, efficiency, and heart the way she does. She is a tremendous asset to this dealership and absolutely deserves recognition as one of their top employees. Thank you, Mandi, for always taking such great care of us!

I came in with my wife for an oil change and was blown away by the service we received. We were paired with Mandi Feliciano as our advisor and she took great care of us, she was very knowledgeable and even helped us with extra maintenance our vehicle needed, we will definitely come back and ask for her specifically,! Thank you Mandi.

Mandi was wonderful and so helpful and resourceful. My husband and I recently stopped by for an oil change for our Ram and it was very fairly priced. Needless to say we will be coming back when we need any services for our vehicle. Excellent customer’s service. Thank you Mandi!

My service advisor Mandi is awesome she’s professional and takes care of all my vehicle needs!

I recently had my oil changed and brakes serviced at Chrysler Jeep Dodge Ram, and the experience was excellent from start to finish. Mandi was my service advisor, and she was absolutely amazing! She was friendly, knowledgeable, and kept me informed throughout the entire process. She made everything easy to understand, explained what my vehicle needed, and made sure the service was completed in a timely manner. It’s clear she truly cares about her customers and goes above and beyond to provide great service. If you’re getting service done, I highly recommend asking for Mandi. I’ll definitely be back!

Great experience from the Service Advisor Mandi to the Service Manager (Who I forgot his name) but he took time out to ride with me to try and figure out the problem with my Compass. Everything was great. Exceptional service and wasn’t even charged for the work of updating my software to my transmission. Thank you! and highly recommend them.

I brought my Wrangler in for service at the beginning of the month after my check engine light came on. Mandi and the team in the service department were amazing! Mandi was honest and informative throughout the process, and she was always sure to communicate when things came up. So glad to have this dealership so close to home! Thanks Mandi!!

Mandi is gem and a jewel and truly went out of her way to get me fixed up and going the same day. First time I've had my car and myself treated properly and will only be coming back to Posner and seeing her from this point forward. Truly appreciate the service on every level!

I have a Ram 1500 and needed the rear axle assembly replaced entirely. I'll start by saying, if I'm being honest, I always hate dealing with dealerships of ANY kind. It's the last place I wanna go. The last experience I had was a TERRIBLE one at Clermont CJDR dealership. So I drove almost an hour to Posner Park CJDR this time. I was HIGHLY expecting to have all sorts of problems with the service, parts, and reliability of the workmanship, etc. Well I was wrong this time. Our service advisor, Mandi Feliciano was INCREDIBLY helpful in every way possible. She was in constant communication with me about my vehicle. And was always quick to get an answer and respond to all of my questions. It really was an experience that couldn't have been much better in my opinion. If I go to a dealership for my vehicle again, it will ABSOLUTELY be Posner Park.