Lizbeth Perez
The service advisor Lizbeth Perez is helpful and always attentive to the small details. She speaks English and Spanish. Also she’s very quick in her job you receive information very fast.
I had a good experience last time I visited the dealership. Our advisor Lizbeth Perez was very professional, caring and attentive. She provided great service with a smile! Thank you Liz
Excelente servicio y trato y en Español e inglés gracias Lizbeth Pérez
Excellent service, very good work, super fast, and they solved my problem. Lizbeth Perez , thank you for your great service.
I was at the location whit a car problem and Lizbeth. Help me out whit it she was very professional and polite She’s the best and I highly recommend asking for her. Than you Lizbeth for your kindness and professionalism
I had an amazing experience at Posner Park Chrysler Dodge Jeep! From start to finish, Ms. Lizbeth Perez was professional, courteous, and genuinely committed to helping me find the right vehicle—without any pushy sales tactics. The entire sales team took the time to truly listen to what I wanted, answered all of my questions clearly, and made the whole process smooth and completely stress-free. They handled the financing efficiently and kept communication open every step of the way, which made me feel confident and well-informed throughout the experience. I truly felt respected as a customer and left extremely happy with the process. I highly recommend this dealership if you’re looking for friendly, knowledgeable service and a great overall car-buying experience. Be sure to ask for Ms. Lizbeth Perez—she will take great care of you and make sure all your questions are answered!
Had truck brought in for not starting properly. Long story short. Was not able to diagnose the problem. After explaining to Lizbeth (service advisor). They got the truck fixed. Here is where the 4 stars come in. Two days later. Truck had same issues again. Lucky I was able to start it and drive it in myself on a Friday morning, avoiding towing it in. And Posner had it for over the weekend due to Saturday is only express oil changes and closed on Sundays. This is where the 5 stars come in. Lizbeth!! She was very professional and stayed in contact throughout the whole process. Gave her number and said to text or call for any reasons. Whenever I texted and asked about truck. She replied back in a very timely manner. When got call that truck was fixed again and ready for pick up. I had to pay another $100 deductible (even though I paid the $100 from first pick up)since warranty said a different part was used to fix truck from the first visit. Spoke to warranty and they verified this. Spoke to Lizbeth and she said she would make the call to warranty and explain everything. And then got call and she took care of the extra $100 deductible, didn’t have to pay. If you are bringing your vehicle to Posner Park Chrysler Dodge Ram. I truly recommend asking for Lizbeth as your service advisor. Appears that she goes the extra mile to make sure you are treated like a vip customer.
This was my second time bringing in one of our vehicles to the Service Department and it was an easy smooth experience. Advisor Lizbeth P was very helpful and kept me updated.