Customer Testimonials
I bought a used car, and it turned out to have a lot of mechanical problems.
Never has it been so easy for me to purchase a car, knrw what I was kinda of looking for on their website, then DeAndre reached out to me and found exactly what the car i needed ,sent me a couple different vehicles they had on the lot, showed up and found the one that I liked in a thursday,,said id be back on the following Tuesday to pick it up, 1 hour in and out, took my trade,, Matt the manager was fantastic,,,but DeAndre was the best, stayed in constant touch with me while the whole transaction was ... Read More DealerRater - Apr 17, 2026
DeAandre (Deebo) Coke is awesome! He's happy to go out of his way to make sure you leave happy!!! Thank you 🙂
This dealership was with you every step of the way to purchase my vehicle's.
My wife and i was car searching for months getting declined for vehicles getting stuck in between processing We met up with Deebo at posner Chrysler and he made it happen quick,easy and simple we walked out with a brand New Chrysler thank guys !!
Absolute pleasure to work with. Angel provided full transparency throughout the entire buying process! Financing team helped find the absolute best pricing anywhere in central florida. We traveled from north seminole county and would do it a million times over. Best car dealer experience ever! Will recommend to EVERYONE!
I cant thank DeAndre enough for his patience and courtesy. He was a pleasure to work with and made my experience worry free and fun. I would recommend your dealership and DeAndre in a heart beat.
It was a great experience. Angel was fantastic. And Marcos was Out of this World. Thank you Both. The Dwyer Family
Can't be trusted. Get all promises in writing. No after the sale service. Purchased a vehicle with TMPS light on the dash. Was told it would be repaired. They tried but when it turned out to be more expensive than they expected they returned the car in worse shape and refused to fix it or refund my purchase.
Alex our salesman was very professional and very informed. He did not pressure us and made the sale go very smooth. I totally recommend him and the dealership.
Jackie is the best sales person . If you have credit or even if you don’t you will walk out with a car with her
Had to bring in my Pacifica for a recall. Everything was done quickly, the communication provided throughout the process was very good, and the work was completed without any hiccups.
I want to personally thank Lizbeth Perez at Posner Park Chrysler Dodge Jeep RAM FIAT for providing outstanding service. From the moment I walked in, they were professional, patient, and genuinely helpful. They took the time to explain everything clearly and made sure I felt comfortable with every step of the process. It’s rare to find someone who truly listens and cares about the customer experience, and Lizbeth Perez went above and beyond to make sure everything was handled smoothly. I highly recommend asking for
Unfortunately I don't share the same sentiments as some of the other reviews!: My step daughter was sold a 17 Grand Cherokee Laredo, approved with $1000. Down and comfortable payments for a 11,000 SUV. Less than a week later we get a called back that the bank couldn't approved the car be cause it had severe damaged from a accident that wasn't on the carfax. They said bring it back, that they'll put in something else better for the same price and payments. We go back drive a toyota rav 4 16 with 20,000 more miles 110,000 miles to be exact, and all ... Read More DealerRater - Feb 23, 2026
I dropped my 2021 Wrangler 4xe off for Recall 68C (HV Battery fire risk) on 1/28/26 and was provided a loaner.
On 1/31/26, I received a message requesting authorization of $442.26 in diagnostic charges because the vehicle “would not communicate with modules,” with no additional explanation. I immediately requested clarification and did not receive further information until 2/2/26. At that time, I was told no physical or visual inspection had been performed beyond scan attempts and that no troubleshooting steps had been taken, including reseating connections.
During the service period, after Jeep Customer Care confirmed in writing that the repair order reflected only the recall ... Read More DealerRater - Feb 11, 2026
Mandi is the best advisor out there, always takes care of her customers, and communication is A1 super cool individual, first and only pick always!
Great Customer Service Experience when dealing with the Service Department. Elizabeth Perez was SUPER HELPFUL and Professional. A valuable asset to the business!
Very personable and polite Worked on finding the problem with the best and quickest results We are from out of state with no other transportation and Luis arranged a shuttle to pick us up when the Jeep was repaired Clear car great customer service all with a big smile
On January 2, we purchased our 4th vehicle from Posner, our sales consultant, Israel H and his manager, Jonathan M worked with us in order to ensure that we were within our budget. They made our New Year’s gift come true! We are extremely happy with our vehicle purchase!
Outstanding very informative made the closing of the deal effortless truly made our experience amazing he truly steered us in the right direction on our decision
She delivers high-quality customer service. She is very efficient in helping me find the best deal. She takes initiative, solves problems quickly, and always follows through. She is very knowledgeable about cars. If you are looking for a car you should ask for Jacky.
Brought my 2017 Patriot in for 2 issues. The estimate, which included new brakes, didn’t ask for that came to over $3000. Fine, I get it, you need to make money. I only got one of the issues fixed, the back passenger window motor as it was necessary. $1400 and 2 weeks later it is fixed, but now the back passenger door won’t lock but I’m not going back. I had to call to see if they received the part as I wasn’t notified and 2 weeks had passed. I also needed a ride home and back to pick up my car ... Read More DealerRater - Dec 5, 2025
This good service Whit Jenny She very good to help me with my car and think you
I had a very good experience, the whole team supported the process professionally and politely with no push at any time. Buying a car, albeit exciting, it is often a big effort, with a lot of information to digest. The Sales Team made everything easy to understand, and tailored to my needs. Camilo and Jonathan have been informative, supportive and professional. Marcos made the financial side (which usually is the most concerning) quite straightforward. Overall a very good experience!
My dealings were with the service department had great service experience with my Jeep Wrangler unlimited Rubicon and another time with my Ram 2500
Joe was great to us as salesman,sales mgr. Completed sale and Pacifica is ours
Subject: Direct Request to the Owner – Completely Unacceptable Experience with My 2025 Wagoneer
Mr. [Owner’s],
I am writing to you directly because I have completely lost trust in your dealership’s management. My experience has been so bad, so exhausting, and so frustrating that only you can provide a real solution at this point.
I purchased a 2025 Wagoneer brand new, 0 miles, and I never got to enjoy it.
Within the first week it was already having issues, and since then the vehicle has spent TWO MONTHS in your service department.
Two months, and I have been without a car, unable ... Read More DealerRater - Nov 19, 2025
Personable staff and exceptional service…I recommend Posner Park CDJR…The Customer is always First
I was sold a bad tire. Pressure was low and I was promised it would be fixed. Tire is still leaking and was not repaired.
This place is a very good place to take your car for services, they are professionals and the results are very good; Luis, the technical advisor, who take care of my concerns, was a very helpful person, his advice and the answers to my questions were so much appreciated and help me to take the decisions, thank you very much for your professionalism and honesty.
Agent was very cordial and informative, explained what was going to be done to my truck and what need it to be done in the future.
Service rep Justin is the best along with his service manager . Great job guys . Thanks for everything
Excelentt atention. I’LL give 4 stars to mechanics because they forgot check wipers container
Took my car in for service last Saturday. In about one hour they had identified the issue. Justin in service quickly gave me the update and set me up on a loaner vehicle. Got my car back with repairs completed on Tuesday. Great service by Justin.
⭐ 1 Star – Instant Cash Offer Process The online offer I received seemed fair, but once I arrived at Posner Park Chrysler Dodge Jeep Ram FIAT, the amount and terms changed without clear explanation. The lack of transparency and consistency was disappointing. I expected a professional, straightforward experience and did not feel that those expectations were met.Manager was rude and recountered his initial offer.
Excellent communication and attention to detail. I’m looking forward to my next service call.
I visited this wonderful dealership because my brakes were making noise . My service advisor Stephanie Gomez and Technician: Kiran Singh took really good care of me and my Grand Caravan. They explain everything that my precious Caravan needed. I be coming back for sure. So glad they have such qualify service advisor and technician. Thank you
I’ve had my vehicle serviced there numerous times. They’ve been very helpful. Oil changes/tire rotation. Purchases a battery and replaced as still was under warranty without any problems. Recently the 100,000 miles service. Thank you.
Highly recommend and will be giving my and my family business to them from now on.
Justin Varcarcel.is the best at the Service Department. Realiable and trust worthy. I simply do not let.anyone else.touch my vehicles without his involvement.
They all were so kind and helpful kept me informed about my car look forward to my next visit
Happy with the purchase I made a beautiful purchase at this dealership at Posner Park in Davenport FL,, With this Awesome sale es person His name is Joe Ocon,, he was great with all this process n will be back soon 🔜 Thank You 😊
My experience and interactions with the employees in the service department the past few months has been incredibly satisfying as a customer. They are always polite, helpful and patient. They are very good at communicating everything about the service process. The service manager went above and beyond when I was last in there by checking on my issue and diagnosing it himself as the shop was about to close for the day. I would definitely recommend this dealership for any work that needs to be done.
Joe and the staff were very helpful. Really glad I bought a car at your dealership
Justin Valcarcel great customer service explained and helped in everything thank you so much for having employees like this
excellent service, professionalism, loyalty and high. Dedication and punctuality. Convenient opening hours. Good attitude and service options.
The dealership is always clean and the workers are friendly to the customer and the work is done in a timely manner
I CAN’T EXPLAIN TO YOU HOW AWESOME MR. LUIS WAS WITH HELPING FIX MY CAR 100000/1000000 I WOULD RECOMMEND HIM ANYTIME. HE KEPT ME UP TO DATE WITH THE ENTIRE PROCESS.. AS SOON AS I WENT HOME I HAD TO LEAVE A REVIEW ASAP… I CANT THANK MR LUIS ENOUGH.. A MILLION STARSSS
I was visiting from out of town and had the battery fail on my 2018 Chrysler Pacifica. I was a walk in for service on a Saturday morning. I explained my situation to the service advisor Luis Pabon. He was able to get my vehicle in and prioritize it's service. We were in and out in no time. Everyone at the dealer was courteous and professional. I would highly recommend Posner Park Chrysler Dodge Jeep Ram to anyone. They saved the day for me and my family!
This is the second time I have bought a vehicle from this dealership good experience bought times l. Angel was my sales guy , super nice guy not pushy , would recommend you ask for him on your next purchase
Great communication during my service appointment. Keep me updated on cost, process and timeline. Completed my service the same day on a holiday weekend. Thank you.
I had an amazing experience at the dealership thanks to Liz! She truly went the extra mile to make sure my truck was taken care of, and I couldn’t be more grateful. From start to finish, she was kind, attentive, and genuinely cared about making sure everything was perfect. It’s rare to find someone who takes that kind of pride in their work. Liz, thank you for your exceptional service—you made the whole experience smooth and stress-free. Highly recommend asking for her if you visit!
They depend on your ignorance to make money. I think they gave me the worst offer on my trade I received all week, 3k below what a dealership offered me the day before and then on top of that, tried to make me buyout my lease so they could make their dealer fee on the sale and then trade it in, like I don’t know their lease buyout is less than my customer payoff. Go someplace else. This is a dealership fueled by greed and uninformed consumers.
Excellent service. They did exactly what they said they would do. Repair was done in the same day.
Professional, Courteous, Knowledgeable Service Advisor Mr. Luis Parton every time I have an issue he has a beneficial answer on my behalf since I’ve been visiting Posner Park CJDR Dealership. The Sales Personnel are Polite and Ready to sale me a New Car Every Time I Visit. Thanks and Have Yourselves A Wonderful, Blessed Day.
It was a pleasure meeting the team and doing business with them and will be back to buy another vehicle
I was sent to this dealership by KBB.com to sell my car and claim my KBB Instant Cash offer. They had no knowledge of the online offer and immediately gave a bait and switch offer $4,000 lower than the Instant Cash offer. Buyer beware if you use this procedure to sell your car.
Joe is an incredible car sales man and he is up on the minor things.
No nonsense back and forth on the price. In and out the door in 2.5 hrs including the test drive
I just got work done on my keep I had to tow it in and the rep made sure all call that needed to be made were done and my warranty company paid for work I was out in 2 hours with my car real good
Nicky was great to work with. They forgot to move my license plate from my trade to my new vehicle and she drove 50 miles round trip to personally deliver it.
Posner Park Jeep is truly the best dealership in Orlando fl. My salesman Cesar De La Cruz is the best, he is genuine and true helpful in every way. If you decide to buy or even look for a new vehicle go see Cesar at Posner Park Jeep.
As for Posner Park dealership, we had a great experience but the service provided by Jake Brand, our Sales Rep was impeccable! Jake provided what a lot of other reps don’t and that is keeping an open dialogue and FOLLOW UP!!!
Jake accurately listened to our “Jeep” wish list was able to seamlessly fulfill our request and we couldn’t ask for more. Jake Brand gets our highest recommendation and we will most certainly be referring him to our family & friends!
As for Posner Park, this dealership is one of the best dealerships we have experienced and they’... Read More DealerRater - Apr 24, 2025
Our sales associate Angel was very helpful and a pleasure to work with. The purchase process went very well.
Customer service skills are impeccable. This place is definitely a Family oriented environment. I was referred to by my daughter's mom and it was worth it. Thanks guys for taking care of my family by making sure all is safe for us to be on the road.
Chris was excellent. Easy to work with and got my daughter’s Jeep right in. Only repaired what was needed. Will definitely go back.
I bought my car at this center in 2023, I have been servicing my car for 2 years at this center. I want to say thank you for my peace of mind, for the care, recommendations from the masters. Excellent and quality service! Thank you to all the staff of the salon! I recommend with them you can be happy!
Very good experience, staff super nice and friendly. The process took less than 2 hours.
Easy to work with, painless buying experience. No hard sell during the purchase. Would recommend.
Very satisfied with our salesman, support team and the dealership. Happy with our new car.
Our salesman was Angel. He was great. Everyone we interacted with was amazing. They all went the extra mile for us. We definitely recommend this dealership.
Excellent customer service. Very attentive my needs for the vehicle. Liz went the extra mile to make something that could have easily been painful a little more pleasant.
Joe was great, very knowledgeable, good customer service. We felt at ease throughout the process. We ordered a cover and he keeps us updated as to the progress. Happy customer!
Elisabeth was very knowledgeable and was willing to go over & beyond in helping us.Everyone was willing to explain our repairs needed on the recall.
Only used Posner Jeep for oil changes and service for recalls. I've mainly dealt with Jay in service dept. He listens and doesn't rush me! Explains well. Everyone there is always nice.
The team worked with me on getting me out of my previous lease with great options and great financing for the next car.
Thank you for service appointment outstanding Fast and reliable customer service thank you well done my jeep loves you
Paul is the best GM ever!!! I would recommend Posner and his guidance to everyone!
Working with Anthony was a wonderful experience. He was honest and guided through the entire buying process. Would recommend taking his help in buying your next vehicle.
Good customer service great communication with customer try their best to get what you need and want they go beyond to make you feel their service been going here for more than a year now great team of employees there that are determined to make you a happy customer
Everyone in service was great. Nice Dealership to deal with! I will definitely come back ! Thanks
Very happy with my purchase. Posner gave us a great deal. I love my Jeep Cherokee. Definitely recommend.
Muy exelente el servicio y la atención al cliente lo recomiendo muy profesionales en su labor
The process of getting a car was smooth, was a great experience & I would buy from here again
Nice people to deal with. Good service. Stephanie at the front counter is fast and very understanding.
Great service and friendly staff, Jay always help me with a big smile. Totally recommend it!
My car buying experience at the Posner dealership was great. The salesman and finance staff were friendly, helpful, and weren't forceful in selling me a vehicle. Overall, it was a good experience.
Can’t go wrong with Joe and dealership Have been good to deal with. Happy
I have been to other dealerships and never receive the prompt service that Posner gave to me. They were quick and thorough and my service advisor. Luis was a great person to work with. I don’t think that I will get anywhere else. The service that I received thank you so much Juan Maldonado
The employees are very knowledgeable love what they do willing to help every time I have visit there great service
He was very knowledgeable and very nice person and he worked hard to get the truck for my husband
Julio Rodriguez was easily the most professional salesman we have ever health with! He is an honest, realistic and respectfully a non aggressive salesman. He made us feel comfortable and aside from one sales rep by the name of Anthony, everyone at this location is too level! A really great experience!
Pricing is available on their website if you do call this dealership their same pricing on website goes up tremendously. Potentially illegal advertising of Trucks Very dishonest All you have to do is find a truck on the website then call and see how the price goes up at least 8 to 10 grand. Be very Leary of this dealership
Went there my sales man Matt Reider 3 brand new vehicle with him 10/10 he is the best
We just purchased a 23 scat pack and had a great experience with Posner Dodge . Both Joe and Cesar were great to work with .
Great service. Good follow up. Pleasant experience and attention to detail. Would highly recommend the dealership.
While driving my 2016 Chrysler to work the other day, my driver side window started to open, I went to put it back up and the window fell into the door. I called Poser Park Chrysler from work. I spoke to Louis and said he was pretty sure what was wrong, gave me a price over the phone and said as long as everything else was good, that was the cost of the repair, if I can bring it in as soon as I could. I took it in the next morning, they sent me a text a few hours later ... Read More Facebook - Oct 3, 2024
Just bought a new Jeep and would definitely recommend Posner Park. Joe was great to work with, very personable and friendly. Helped us every step of the way, from making sure we were happy with the financing to understanding all the buttons and gadgets in the vehicle. Thanks again to Joe and Bill!